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Technical Support

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01.       Pre-sale services

Provide complete pre-sale consulting, overall scheme making and customization services for non-standard equipment parameters of sunshine simulation test equipment. For example, the overall planning of environmental laboratory: from the layout of water, electricity and gas in the site, to the selection of test equipment types, and the placement of test equipment, floor structure transformation. We provide the most detailed, economical, reasonable and practical planning plan according to the actual situation of our customers.


02.       Sale services

On-site research, seminars and optimization of project design to let customers trust our strong technical strength, more for impressing them by our excellent management, perfect system, excellent quality. Out initiative, enthusiasm and patience will be the basic quality requirements of every employee to solve customer problems. High quality service quality and customer satisfaction are the focus of our attention.


03.       After-sale services

We own full-time after-sales service staff, each of whom has more than three years of relevant working experience in environmental equipment, most of them was excellent first-line worker. The company's principle is that all job is based on after-sales demand, prompt and rapid response and solve customer problems. We provide customers with any after-sales service support related to environmental testing equipment, including instruction, maintenance, training, relocation, transformation and so on.